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Social Engineering Defense for Financial Institutions

In finance, trust and reputation are everything. Threat actors are increasingly using AI to exploit both at scale. Doppel detects and eliminates impersonation, phishing, and fraud before they reach your customers and teams.

Protecting financial brands
Ark Invest Logo
Andreessen Horowitz Logo
Coinbase logo
Ramp
Aptos Logo
Ark Invest Logo
Ramp
Ark Invest Logo
Andreessen Horowitz Logo
Coinbase logo
Ramp
Aptos Logo
Ark Invest Logo
Ramp
By the numbers

Social engineering in financial services

From phishing to impersonation, attackers are increasingly exploiting human behavior—making social engineering one of the fastest-growing and most effective threats facing financial institutions today

$4.6B+
lost to investment scams—the leading fraud category
98%
of cyberattacks rely on social engineering
30.9%
of all phishing attacks target payment platforms & financial institutions
60 seconds
is all it takes—the median time for users to submit credentials after a phishing attempt
Where Financial Risk Starts

Modern financial fraud is multi-channel, fast-moving, and built to scale.

AI-generated messages, deepfakes, and spoofed identities exploit trust to initiate high-value transactions.

Executive & Broker Impersonation

AI-generated messages, deepfakes, and spoofed identities exploit trust to initiate high-value transactions.

Phishing & Credential Theft

Lookalike domains, fraudulent contact center calls, fake banking apps, and phishing campaigns capture customer credentials and enable account takeover in seconds.

Rising Regulatory Risk

New requirements surrounding vishing and smishing simulations to contact centers increase compliance pressure. NYDFS, MITRE ATT&CK, and NIST, and others even specifically reference vishing.

Brand Abuse Across Channels

Fake ads, spoofed websites, and brand impersonation on social and messaging platforms deceive and mislead customers at scale.

Data Exposure

Leaked PII, payment data, and credentials fuel fraud risk and erode customer trust.

Legacy training programs

Static and generic training doesn't reflect the social engineering threats targeting financial services organizations today.
How it works

Built for modern financial infrastructure

Most organizations rely on fragmented tools that only address part of the threat, flooding teams with noise and leaving critical blind spots. Legacy tooling only defends against isolated vectors, leaving analysts to manually stitch together defenses across channels.
Doppel exposes and eliminates threats before they can scale. By unifying detection, correlation, and disruption with simulation, red teaming, and training, Doppel protects brands, employees, and customers against the full social engineering attack surface.

Regulatory Compliance for Vishing & Smishing Simulations

Address regulatory requirements calling for vishing and smishing simulations.

Helpdesk & Contact Center Resilience

Build resilience within the helpdesk and contact centers.

Cross-Channel Brand Impersonation Monitoring

Track impersonation targeting customers and weaponizing brand trust across domains, social, messaging, and emerging platforms.

Fraud & Credential Threat Prioritization

Identify and prioritize threats linked to fraud, credential theft, and exposed financial data.

Automated Takedown of Malicious Assets

Automate takedowns of phishing sites, fake apps, and impersonations before they scale.

Unified Visibility, Intelligence & Remediation

Centralize cross-channel attack activity into a single view, with actionable intelligence that reveals how campaigns operate and provides clear remediation guidance.

Insider Risk & Social Engineering Red Teaming

Uncover insider risk with social engineering red teaming.

Customized Security Training Programs

Create custom training based on company policies and protocols, or sector-specific attack patterns.

Employee Readiness Against Social Engineering

Equip employees to recognize and respond to real-world impersonation and social engineering.
Impact

Reduce fraud. Protect trust. Stay ahead of AI-Driven threats.

We're not just another security vendor. We're redefining what's possible in threat intelligence and brand protection.

Prevent Fraud, Account Takeover, and Data Exposure

  • Stop scams before funds are transferred or accounts are compromised.
  • Reduce exposure to phishing, impersonation, and credential harvesting.
  • Protect PII, payment data, and account credentials from being weaponized.
  • Prevent account takeover attacks originating in the helpdesk or contact center.

Strengthen Compliance and Employee Readiness

  • Strengthen compliance posture across PCI DSS, FFIEC, NYDFS, GLBA, and FINRA expectations.
  • Educate employees on finance-specific security protocols.

Improve Operational Efficiency and Business Protection

  • Reduce manual workload and eliminate fragmented workflows across teams.
  • Protect customer trust, prevent losses, and safeguard revenue.
Live Webinar

Disrupting Social Engineering in Financial Services: Protect Your Customers, People, Brand, and Revenue

Learn how financial institutions can expose and eliminate AI-powered social engineering attacks to protect customers and employees, stay compliant, reduce fraud, and mitigate risk.

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Doppel Platform

Connected intelligence delivers comprehensive protection

Safeguard your brand, leaders, and business from social engineering attacks with the most comprehensive social engineering defense platform.

Brand Protection

Protect your brand, preserve trust

Protect your digital brand by continuously detecting and disrupting impersonation and fraudulent activity across digital channels through unified intelligence and real-time monitoring, stopping threats before they escalate.

Brand Protection
Executive Protection

Defend leadership, protect the business

Protect high-risk leaders from targeted social engineering, doxxing, impersonation, and deepfake attacks by continuously monitoring personal data exposure and threat activity across open and dark channels. Rapid mitigation and risk-based guidance reduce executive attack surface and response time.

Executive Protection
Simulation

Retire the phishing test, launch the simulation

Doppel Simulation delivers measurable business impact through realistic simulations and awareness training. Every scenario is designed to reveal real vulnerabilities, build response readiness, and feed directly into your defense strategy, turning training into tangible risk reduction.

Simulation
Security Awareness Training

Train your teams. Build resilience.

Doppel Security Awareness Training strengthens employee defenses against the latest attacker tactics with tailored, deepfake-enabled, threat-informed training and personalized coaching. Every training is relevant, engaging, and designed to build resilience against modern security threats.

Security Awareness Training
Customer Success

Real results from real customers

ARK Invest faced a surge of sophisticated, multi-channel impersonation attacks that overwhelmed manual defenses and strained internal teams. By shifting to automated, AI-driven detection and takedowns, they reduced response times from weeks to minutes—significantly cutting scam volume and restoring trust across their investor community.

Since we switched to Doppel, there are situations where we can get scams identified and removed within minutes, if not maybe a day or two.
Matthew StaudtBrand Marketing Manager, ARK Investment
Ark Invest Logo
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FAQs

Frequently asked questions

What types of financial sector threats does Doppel protect against?

Doppel detects and removes threats targeting financial institutions including broker and executive impersonation, phishing domains such as fraudulent login pages, fake banking apps, social media scams, and other instances of impersonation or fraud across digital channels. Doppel also strengthens defenses within the helpdesk and contact centers through tailored training, compliance-ready reporting, and hyper-realistic vishing and smishing simulations. 

We already have fraud and security tools; where does Doppel fit?

Most tools operate in silos and focus on transactions or login events. Teams are left manually stitching together threats across domains, social, messaging, and voice. Doppel brings it together, identifying and eliminating external threats early, while giving fraud, security, and risk teams a unified view of coordinated attack activity. 

How does this relate to compliance?

Regulators require financial services organizations to conduct regular training and simulation exercises that mirror actual attacker tactics in order to achieve compliance. Doppel helps meet explicit requirements including vishing and smishing simulations targeting the helpdesk or contact center, continuous training on industry-specific attack patterns, and data-backed human risk scoring. And external threats like phishing, impersonation, and data exposure often lead to incidents that trigger regulatory scrutiny. Doppel helps reduce that exposure by identifying and eliminating risks early. 

Which types of impersonation are most common in financial services?

Common patterns include broker and advisor impersonation, deepfakes of executives targeting internal users, and fake recruiting or support accounts used to exploit trust and redirect funds. 

What’s the impact of not proactively addressing external threats?

Unmanaged external threats lead to customer scams, account takeover scenarios, security breaches, credential theft, and unauthorized transactions. Over time, this increases fraud losses, erodes customer trust (that takes years to re-build), and creates regulatory and reputational risk.